Privacy Policy
Last updated: April 4, 2026
CM|Professional AI Solutions ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you use our website and AI chatbot services.
1. Information We Collect
Contact form submissions: When you request a demo or contact us, we collect your name, business name, phone number, email address, industry, and any message you provide.
Chatbot conversations: When visitors interact with an AI chatbot we've built for a client's website, we may collect the conversation content, contact information provided during the chat, and basic usage data (timestamps, page URL).
Website analytics: We may use standard analytics tools to collect anonymous usage data such as page views, referral sources, and device type.
2. How We Use Your Information
- To respond to your demo request or inquiry
- To build, customize, and improve AI chatbot services
- To send leads and appointment bookings to our clients (the business whose chatbot you interacted with)
- To send you service-related communications (not marketing, unless you opt in)
- To improve our website and services
3. Information Sharing
We do not sell your personal information. We may share information with:
- Our business clients: If you interact with a chatbot on a client's website, your conversation and contact details are shared with that business so they can follow up.
- Service providers: Tools we use to operate (e.g., form processing, hosting, analytics) may process data on our behalf.
- Legal requirements: If required by law or to protect our rights.
4. Data Security
We use industry-standard security measures to protect your information. However, no method of electronic transmission is 100% secure.
5. Data Retention
We retain contact form data and chatbot conversation logs for as long as needed to provide our services. You can request deletion at any time by emailing us.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].
7. Cookies
Our website may use cookies for analytics and basic functionality. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
Questions about this policy? Email us at [email protected].